BLAZING FAST ! QUICK PROCESSING AND SHIPPING TURNAROUNDS RUSH SERVICES AVAILABLE !
BULK DISCOUNT OPTIONS AVAILABLE
FREE GROUND SHIPPING on retail orders above $125

DTF Gang Builder

Regular price $25.00 | Save $-25.00 (Liquid error (sections/product-template line 199): divided by 0% off)
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DTF Gang Builder

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DTF Gang Builder

As of June 05, 2022 the preferred method of shipping will be USPS Priority Mail or UPS Ground Shipping. The free shipping threshold will go up to $125.00 and will include USPS First Class Shipping only. LIVE RATES are calculated for the customers during the checkout process therefore you can choose the available rate that you'd like regardless of our shop's shipping preference.

Due to COVID we are currently only offering shipping in the US and limited International Shipping (includes U.S. territories or military bases). We are NOT currently accepting any returns.

Thank you for choosing Kioko Clothing Company! We pride ourselves on providing exceptional customer service. We offer shipping in the US, U.S. territories and limited International shipping (UK, Ireland, Mexico, Brazil & Canada). Please see below for information. 

US Shipping (Mainland)

For items that require shipment, we process and ship all orders within 3-5 business days. Shipping fees are as follows:

Orders under $125.00 receive standard USPS First Class or UPS Ground shipping (LIVE RATES are calculated during checkout and based on your location and available rates at the time of purchase)

Orders $125 or higher Priority Shipping $12.75

Orders $125.00 and over shipping is FREE USPS First Class shipping not to exceed $35 and Kioko Clothing Company determines the postal service and class based on live rates at the time. Shipping upgrades are not eligible for the free shipping discount.  (The customer must enter the free shipping code provided on the website for the free shipping to apply. Free shipping will NOT be added automatically nor post purchase. If it is not added at the time of purchase then the shipping rate selected will apply and will not be adjusted or credited. No Exceptions since the shipping code is readily available on the main website).

  • Upgraded shipping options and UPS options are available and the customers responsibility.
  • Free Shipping offers and Free Returns are for domestic internet retail orders only.
  • The following items are EXEMPT from the FREE return label offer & may not be returned: OVERSTOCK, hemmed, dirty, damaged, discontinued, closeout, special order, international orders, bulk orders, custom orders, socks, underwear, bras, soap, lip balm, face coverings, hand sanitizer, and hats.
  • Gift Certificates cannot be returned, discounted, refunded, or redeemed for cash.

US Shipping (Islands and Providences)

For items that require shipment, we process and ship all orders within 3-5 business days. Shipping fees are as follows:

ALL ORDERS have standard shipping rates (LIVE RATES for both USPS & UPS are calculated during checkout and based on your location and available rates at the time of purchase)

Upgraded shipping options are available.

Limited International Shipping

For items that require shipment, we process and ship all orders within 5 business days. Shipping fees are calculated at checkout.

All taxes, dues and fees are the responsibility of the customer as required at delivery.

International Shipping

We do accept international orders. All orders are subject to our approval process. Shipments outside of North America will incur local duty and brokerage charges. Please note that we are not responsible for these charges.  

International orders do not apply for free shipping or free returns.

We do not ship to "freight forwarding" companies.

Incorrect Shipping Addresses

Please be sure to provide a correct shipping address. If the address you provide is not correct, including an accurate street number and correct zip code, we will incur additional charges from our shipping partners, which may prevent us from offering free shipping or require us to include additional shipping charges on your order.

Sales Terms

  • All orders must be placed within the United States.
  • All orders must be prepaid with a cashier's check, money order, Visa, MasterCard, Discover, American Express, or Paypal.
  • Please allow 1-2 weeks for check approval.
  • All decorated orders must have a signed purchase order. Please provide the artwork on decorated orders with special designs. All embroidery designs must be approved in writing prior to production.
  • Returned checks: A $25.00 charge will be added to your account for checks returned for any reason. If on open terms and an insufficient check is tendered, you will be placed on credit hold and all orders in progress will be stopped.
  • We reserve the right to select carriers for shipments. It will be our intention to select the most economical method of shipment. UPS and truck shipments are prepaid and added to your invoice unless otherwise specified in writing.
  • All orders are subject to corporate approval.
  • Prices are subject to change without notice. All merchandise will be shipped at prices in effect at the time of order.
  • All orders are shipped UPS Ground or USPS
  • We do not ship to "freight forwarding" companies.

Route Shipping Insurance

◊ We are not responsible for lost or damaged packages on USPS First Class packages unless Route Insurance is added to the package. Priority mail packages or higher are insured up to a certain dollar amount regardless of the amount of the order and is based on postal prices. 

◊ We will not give refunds for lost, damaged, or late packages since this is a postal service and not the responsibility of Kioko.

◊ If your package is lost or late, we will file the necessary claim with Route Insurance or our shipping partner and re-print your order if necessary. Customers are required to submit hi-res, detailed photos of the packaging and all damaged items. No claim will be filed without the proper evidence from the customer.

◊ If your package is damaged beyond use, we will file the necessary claim with Route Insurance or our shipping company and re-print your order if necessary. Customers are required to submit hi-res, detailed photos of the packaging and all damaged items. No claim will be filed without the proper evidence from the customer.

◊ All shipping times are our best estimate.

◊ Shipping fees are nonrefundable.

◊ Shipping delays may occur because of, but not limited to, the following reasons: weather delays, transit accidents, data errors, customs, vehicle malfunctions, etc.

◊ We do guarantee on-time shipping based on the shipping policies posted for our company. Special exceptions have been identified for holidays and weekends.

◊ We do not guarantee any on-time delivery times because this is the postal service's responsibility and once shipped the delivery is out of our hands. Kioko Clothing Company provides estimated delivery times based on the postal service's listed timeframes and the date / time the customer finalizes their purchase and it processes successfully.

◊ Import duties, taxes and custom charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility and will be added as necessary.

Shipping Insurance & Package Protection

◊ We are happy to announce that we have added Route Package Insurance as an option for all orders. Route protects all your packages no matter what class of shipping you choose. Route is completely voluntary but is recommended.

◊ To keep shipping costs as low as possible, Kioko Clothing Company will not offer package insurance on 1st class/ground shipped packages. This is where Route is recommended. Both USPS & UPS automatically offers insurance on limited service items up to a limited amount that is not to exceed $100. To view this information please visit the following link USPS Domestic Mailing Insurance or UPS Domestic Package Protection. To cover any amounts higher than the included coverage Route Insurance will need to be purchased (the different types of insurances cannot be combined). 

◊ Insurance does NOT provide:

  • Expedited delivery
  • Guaranteed delivery time

◊ The cost of Route Insurance is based on your order total. The amount is displayed upfront in the checkout panel.

◊ Route Insurance is recommended for all DOMESTIC orders not covered under the USPS / UPS guidelines for insured packages. Route Insurance is recommended for ALL INTERNATIONAL shipping.

◊ Route Insurance is preselected but can be turned off with the toggle button or by selecting Remove in the Cart page. If the customer decides to remove the route insurance and their package is damaged during delivery, yet is not covered under one of the postal package protection services, they will not rate a claim or an exchange with our company. Therefore it is very important to add insurance so that your items are protected. 

Please Note: The Corporate Office referred to days and hours are business hours/days (Mon-Fri 9am-4pm EST). We do not ship on the weekends or holidays. Shipping times do not include Out of Stock or Pre-Order items. Those items will ship within 5 business days of them becoming available. During sales, please allow an extra 2-3 business days processing.

What to Know Before Submitting An Order!!!

Image Requirements

*** VERY IMPORTANT!

ARTWORK MUST BE PRINT-READY.

Please do not submit mirrored images. Our machine software will take care of this automatically. 

ALL IMAGES ARE PRINTED AS IS... Make sure the artwork dimensions are exact. We will not resize your artwork.

300 DPI resolution is highly recommended for the best quality. Images should be in PNG file format which has a transparent background. DTF printers use white ink so white backgrounds will be printed, if present.

We are licensed to print for certain organizations therefore we understand the importance when you have taken the proper legal action and been awarded the legal right to use trademarks for your business. Trademarked images (Professional sports teams, Universities, Disney, fashion brands, etc) will ONLY be accepted if you have proof you are legally licensed to print the artwork and you accept full responsibility for any legal action taken for the production of the items. You will be required to provide the documentation and it will stay on file with your order for legal purposes. Screenshots of images and watermarked images will NOT be accepted. (Orders submitted with these items WILL NOT be printed and any refunds requested will only be issued in the form of STORE CREDIT ONLY because the policies are visible therefore you acknowledge this understanding when submitting artwork to be produced.)

Need your item in a hurry?

RUSH PROCESSING IS AVAILABLE on a first-come first-served basis.

$65 SAME DAY RUSH - we will provide a a same-day rush printing service, provided the order is placed before 11AM EST. It will be completed by the end of the business day, and available for pickup or shipped as the order dictates.

$45 NEXT DAY RUSH - we will provide a 24 HR rush printing service, provided the order is placed before 11AM EST. It will be completed by the end of the business day, and available for pickup or shipped as the order dictates.

Please be sure to add the respective rush fee to your cart during your checkout process. Expedited shipping methods are a separate service from printing and selected during checkout.

For order over $350 to confirm the availability of our rush service and to add it to your order, please get in touch with our customer support team via phone, chat, Whatsapp business, or email prior to placing your order.

RUSH PRODUCTION AND SHIPPING INFO

Our DTF transfers are printed in-house by our own staff with love and care on a high-speed, large format machine. All of our DTF products are typically produced and shipped from our facility within 2 – 3 business days.  

Shipping/transit times selected at checkout apply once your order has shipped.

- In case your order includes not only DTF transfers but other products, all items will be shipped together, once printing is completed, and with all other products. If you need other products in advance of print completion, please order those products separately.

PRESSING Instructions

APPLICATION INSTRUCTIONS

DTF Transfer Paper Application Instructions

If present, please trim off any color registration strips and order id information from around your image, using scissors. These will transfer to the garment if not removed.

Preheat the garment for 3-5 seconds to remove excess moisture. Let the garment cool before adding the transfer.

Place the transfer on the shirt - white side down, image facing up.

Press at 300F for 15 seconds under very firm pressure.

Wait for the carrier sheet to cool completely before peeling. Peel cold.

Cover the image with parchment paper and press again for 5 seconds. You can use a Teflon sheet, butcher paper, or tissue paper.

***Please note: If the image does not come off completely, repress with the image in place, let it cool, and repeel the film.

Care Instructions: Turn the garment inside out. Machine wash cold. No bleach. No softener. Do not dry clean or iron. Tumble dry low.

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FAQs

What time do orders have to be submitted for same day processing?
Our production times are based on all orders being submitted by 11am EST on the day in which it is submitted. Production timeframes start after and based on the day and time the order is submitted. Any orders submitted after 11am EST are considered a next day purchase and production timeframes will adjust as needed.
What is the minimum amount that must be ordered?
No Minimums! Whether you need 1 or 100,000 we can do itI!
What is considered a business day for Kioko Clothing Company?
Kioko Clothing Company operates on weekdays, Monday-Friday, only. Any orders submitted after business hours on Friday and through the weekend will be processed on the next business day.
Does Kioko Clothing Company operate on the weekends?
Our business is closed on weekends. Our weekend staff is only able to answer very basic questions and you may be referred to call back on Monday to speak with a DTF specialist.
I paid for Next Day/2Day/3Day shipping and did not receive my order ontime. What now?
Expedited shipping does not mean expedited printing. Your selected shipping method will be used once your prints are finished processing. We offer separate rush printing services at an additional fee for your convenience. Also, once shipped delivery is determined by the postal carrier therefore if there are issues they will need to be contacted directly.
My order did not ship within the production timeframes. Why?
We do our best to adhere to our advertised turnaround period, including staying after hours when necessary. Sometimes prints are completed on the final business day, but after shipping carriers have picked up for the day or orders are delayed due to inclement weather affecting postal carriers and supply chain issues. If your order has not shipped, please check for an email from sales@kiokoclothingco.com to make sure your order is not on hold for a processing issue. These emails typically go out within 24 hours of your order being placed if an issue is found.
Can I have a copy of the sheet created in the gang builder?
No you can. The purpose of the gang builder is to serve a free option for customers who do not have professional editing software to create and submit gang sheets. Customers are not provided copies of the artwork. If enough interest is presented moving forward we may add this option with a fee.
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