60″ span, fiberglass-shaft umbrella. Able to invert for added protection from the wind. Arrives in a hard plastic carrying case.
Dimensions 1.5 in. x 1 in x 0.1 in
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Iota Phi Theta 60" Manual Umbrella
*If you are not 100% satisfied, return your original purchased "clothing, tumblers, mugs, bags, and accessories items" in new/unwashed condition within 7 days of receiving your order for an exchange or store credit of the product purchase price (original shipping charges are non-refundable). All custom tshirt transfers, tumblers, mugs, and accessories orders are final sale and non-exchangeable or refundable however if shipping issues are experienced during delivery notification must be provided within 72hrs from the verified postal delivery provided via tracking to apply for a claim. Return shipping fees are the responsibility of the customer unless otherwise noted by Kioko Clothing Company during the claims and returns process.
Experience the comfort of buying USA printed clothing!
We offer a PRINT ON DEMAND service therefore ALL CUSTOM PRINTING SERVICES SALES ARE FINALE. Exchanges may be requested for unused, unworn, returned shop designs for apparel.
REFUNDS
All custom printing sales for apparel, drink-ware, t-shirt transfers, accessories, etc., are FINAL.
A return/refund may be requested for apparel bearing a shop design. Refunds will not be processed until all items are received back to our warehouse in unused, unworn, new condition just as it was when delivered.
Customer is responsible for all return shipping fees. A 30% service fee will also be deducted. Original shipping fees and return shipping fees will not be refunded.
EXCHANGES (if applicable)
For apparel we will exchange sizes if item(s) do not fit properly of any SHOP DESIGN. The customer is responsible for the shipping fees (return and new shipping charges) associated with all exchanges unless it is determined that there was a shop error when processing the requirement. (Some restrictions apply, please see details below).
Digital, custom printed transfers are non-refundable and cannot be exchanged.
All custom clothing items, including wholesale purchases, are non-refundable and cannot be exchanged.
To be eligible for an exchange, your item must be unused, unworn, and in the same condition that you received it in.
The item must be defective or you have received the incorrect item. You may request an exchange if sizing needs to be switched.
The exchange must be requested within 7 days from the delivery date.
ONLINE EXCHANGE POLICY
Exchanges by Mail are valid within 7 days from the original delivery date according to the postal service's tracking information. Items must be returned unwashed, unworn, undamaged and with tags attached, accompanied by the invoice. Include a note in your exchange noting the new size, color, etc. that you would like.
1. If you possess an item that is eligible to be exchanged and would like to request an exchange, please contact us with your order number and details about the product you would like to exchange, if necessary images will need to be included. We will respond quickly with instructions for how to exchange items from your order. The details of your RMA will determine if the customer is responsible for the return shipping charges or if they are covered by our company.
2. Securely pack your merchandise, return form and invoice in a box, envelope or bag of your choice. Use original packaging if possible.
3. Once your package is ready, choose a mail carrier (preferably UPS or USPS), pay for postage, and send to the address below:
4. We recommend that all returns be sent with a traceable carrier such as UPS or USPS. Keep the return tracking number from the package you are returning, to ensure that the package has been delivered back to our warehouse. Return shipping is not refundable. Exchange shipping is not refundable.
CAN I RETURN OR EXCHANGE ITEMS ON SALE OR FINAL PROMOTION?
• All gift cards, face masks, digital printed transfers, are final sale and cannot be returned or exchanged by Mail or In-Store.
• All "Final Sale" items listed at 50-70% off, or under a Buy 4 Get 1 Free promotion cannot be returned or exchanged by Mail or In-store.
HOW DO I RETURN A DAMAGED ITEM?
If you receive a damaged or defective item in your order, please reach out to our Customer Support team via contact us and include a photo of the item and packaging. We will do our best to exchange the item if still in stock.
CANCELLATIONS
Same day shipping requests are ineligible to be cancelled. Next day shipping requests have 1 hour from the time the order is made to request a cancellation. Regular processing orders have until the end of the day in which the purchase is made to request a cancellation. No cancellations will be accepted after these designated timeframes.
WASHED ITEMS ARE NON-RETURNABLE
IOTA PHI THETA 60" MANUAL UMBRELLA
60″ span, fiberglass-shaft umbrella. Able to invert for added protection from the wind. Arrives in a hard plastic carrying case.
Dimensions 1.5 in. x 1 in x 0.1 in
Handwash or wipe down with damp cloth and mild soap.
***KIOKO is an Authorized Vendor for Iota Phi Theta Fraternity, Inc. All Iota Phi Theta Products are approved under our KIOKO product line license.
Free 14-day exchanges on shop designed inventory for Kioko Members; buyers with guest accounts are ineligible and return shipping fees will be their responsibility. Items must be returned in NEW, UNWORN condition and in it's original packaging.
Due to the customized nature of these products, Digital files, Drinkware & Custom Products are ineligible for returns or exchanges. If you experience any issues contact support at sales@kiokoclothingco.com.
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